The backbone of the Division of Fire’s Emergency Medical Services (EMS) is our customer center services delivery model. The Division of Fire strives to provide three (3) fully staffed advanced life support (paramedic) medic units 24/7/365. The Division of Fire prides itself on being able to provide high quality emergency medical services and taxpayer/city council support has allowed us to continue to develop our service delivery model affording us the opportunity to provide our customers with a highly trained and motivated staff supported by the latest innovations and technology.
The Division of Fire answers approximately 3200 calls for service each year, approximately 90% of these calls for service are for emergency medical services. The Division of Fire is a customer service organization whose objectives include getting to you quickly, effectively managing your medical emergency, and getting you to a definitive care facility. The goal is to create positive outcomes for our customers and their families.
CHAD GARVER, CAPTAIN
In addition to being the First Platoon Shift Commander, Captain Chad Garver is tasked with managing the Division of Fire’s EMS Operations.
Captain Garver is a life-long resident of the City of Vandalia, a 1991 graduate of Vandalia Butler High School, and he holds an Associate’s Degree in Fire and EMS Management from Sinclair Community College. Captain Garver was hired April 1, 1994, as a paid on call firefighter/EMT. Captain Garver served as a paid on call Lieutenant for a brief time prior to being hired as a full time firefighter/paramedic/inspector on January 2, 2003.
In July 2010, Captain Garver was promoted to the full time position of Captain. In this capacity Captain Garver is tasked with overseeing the Division of Fire’s Emergency Medical Services group. The EMS group plans, develops, and delivers EMS related training and assists personnel with the continuing education they need to maintain their first responder, EMS, EMT-I, and Paramedic certifications. The EMS group maintains the Division of Fire’s four medic units and all ot the supplies and equipment carried on them. Captain Garver’s specific assignments include acting as the Division of Fire’s liaison with the medical director, and maintaining the Division of Fire’s mobile EMS reporting data collection system. Captain Garver also serves the citizens of the City of Clayton as a part time firefighter/ paramedic.