FAQs • Vandalia, OH • CivicEngage

What is a pool credit and how do I receive the credit?: Sewer and wastewater treatment credit are available on a one time only per season to residents filling a swimming pool of at least one thousand gallons. The customer must notify the Utilities Division prior to filling the pool at 937-415-2231 and to complete and submit the application for pool credit (PDF). Customers with pit meters and no access to read the meter must provide the Utility Division with the pool dimensions.

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Utility - Current Customers

1. How do I check for a leak?: On the lens of your water meter, there is a built-in leak detector. It looks like a red triangle or asterisk. If it rotates while you are not using water, then you are losing water somewhere. The most likely places for a leak are your toilets and faucets.

2. What if I discover that I have a leak?: Residents are encouraged to contact a licensed plumber to discuss issues with leaks.

3. What is a pool credit and how do I receive the credit?: Sewer and wastewater treatment credit are available on a one time only per season to residents filling a swimming pool of at least one thousand gallons. The customer must notify the Utilities Division prior to filling the pool at 937-415-2231 and to complete and submit the application for pool credit (PDF). Customers with pit meters and no access to read the meter must provide the Utility Division with the pool dimensions.